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Our current order processing time is 3-5 business days. Transit time varies based on delivery location. We currently ship to US and Canadian addresses only. Shipping and Returns
PRIVACY POLICY
Last Updated: January 14, 2023
ARTEFACT 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
Email marketing: With your permission, we may send you emails about our store, new products, and other updates.
ARTEFACT 2 - CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by emailing us at concierge@osnonibo.com
ARTEFACT 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
ARTEFACT 4 - WIX
Our store is hosted on WIX Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through WIX’s data storage, databases, and the general WIX application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then WIX stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read WIX’s Terms of Service (https://www.WIX.com/about/terms-of-payments/terms.
ARTEFACT 5 - THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in the United States and your transaction is processed by a payment gateway located in Canada, then your personal information used in completing that transaction may be subject to disclosure under Canada legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Linked Websites: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Hyperlinks: osnon ibo reserves the right to refuse the operation of hyperlinks to the website, at its sole discretion. osnon ibo’s decisions in this regard are made at its discretion and may not be appealed. We do not allow the right to any indemnity or other form of compensation in favor of the users concerned.
The absence of reaction of osnon ibo in case of operation of hyperlinks to the website shall neither be construed as a validation of this use, nor be understood as a license on the website content, nor make osnon ibo liable in any way whatsoever regarding the website operating the hyperlink.
The website linking to the website shall, at least, commit to:
• respect the intellectual property of osnon ibo on the website and its content.
• not harm the reputation of the website or the products or information on the website.
• not create the impression that the two websites are linked in any way whatsoever.
• take the entire responsibility in the case of damage or loss caused to the website, whether these are directly or indirectly linked to it.
• guarantee that the use of a hyperlink to the website is not illegal under applicable law.
• not create a hyperlink from a website containing information that could be the subject of an action for slander, libel, or pirating, or for any other infringement of the rights and interests of third parties.
• indemnify osnon ibo in the event of action by a third-party following non-compliance with the Terms Of Service or access to the website via a hyperlink.
• all other conditions laid down by osnon ibo shall be respected if any.
ARTEFACT 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, through Wix, the information is encrypted using secure socket layer technology (SSL) and stored with TLS encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, Wix follow all PCI-DSS requirements and implement additional generally accepted industry standards.
ARTEFACT 7 - COOKIES
To optimize its functions, the website uses cookies for storing information about your session. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
The cookies can also generate anonymous statistics about your use of the website, including data related to the origin of the visit of the website (i.e. website from which you are redirected to the website). By accepting the present terms and conditions, you accept the use of the cookies by osnon ibo, such cookies being activated by default. If you refuse the cookies, you can deactivate them on your browser, being understood that such deactivation could jeopardize the proper functioning of the website. osnon ibo may store the anonymous data without limitation for the needs of studies and statistics.
The expiry period differs for each cookie. If you do not visit the website or place an order within the indicated period, the cookies will be automatically disabled and the stored data will be erased.
The website allows google analytics to collect information about the user’s use of the website. osnon ibo is also entitled to collect anonymous data (such as site traffic analysis) in electronic files, for the needs of its internal organization and for enhancing its website functioning.
Here is a list of cookies that we use. We’ve listed them here for you to learn about them and be able to decide if you want to opt-out of cookies or not.
Learn more about cookies here: All about cookies.
ARTEFACT 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
ARTEFACT 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
ARTEFACT 10 - INTELLECTUAL PROPERTY
The website, its contents, and all other material and components of the website such as texts, graphics, interfaces, photographs, logotypes, patterns, drawings, interviews, databases, brand names, domain names, music, source code, sound and visual excerpts, including the design, structure, expression and general impression of the website (hereafter referred to as ‘the content’), are and remain the exclusive property of osnon ibo and are controlled by osnon ibo or by the relevant eligible parties.
The content may not be used in any other ways than those specifically authorized or required by navigation on the website. In particular, it is strictly forbidden, without advance written authorization from osnon ibo, to reproduce, to download (even if this is technically possible), to modify, to adapt, to use, to translate, to broadcast, to communicate to the general public, to decompile, to disassemble, to market or to make available all or part of the content of the website, for whatever purpose and by whatever means, permanently or temporarily, including for non-profit-making purposes.
Unless expressly authorized by osnon ibo on the website by links or icons, users may not copy, reproduce, communicate, circulate or download, in any way whatsoever, information accessible on this website onto a social network (such as Facebook, Twitter, Instagram etc.), onto a blog, forum or platform, onto any other internet website or medium accessible to the general public, regardless of whether or not it be for commercial purposes.
All unauthorized use of the content constitutes amongst others a copyright infringement and may give rise to civil or criminal legal proceedings and the payment of damages.
ARTEFACT 11 - QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at concierge@osnonibo.com
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